FAQ – Frequently asked questions
- Are you open all year round? We are open from approximately April 1 to November 1. The exact dates vary per year.
- Do you have seasonal pitches? No, we are phasing out our seasonal pitches. Tourist places come back for this.
- Are PETS allowed? Dogs, cats, birds and other pets are not allowed. Not even if they fit in a handbag or always stay in a caravan/camper.
- Do you have a restaurant? Yes, since 2023 we’ve had Restaurant TIB, which offers a small menu suitable for guests with allergies. There’s also a limited selection for vegetarians. The restaurant is open Thursday to Sunday for dinner and for breakfast on request.
- Do you rent bicycles? No, we do not rent bicycles ourselves. The center of Schoorl is 500 meters away and there you will find Raat bicycle rental for (electric) bicycles, cargo bikes or tandems. Looking for an MTB bike? Rent it from the MTB specialist in Schoorl
- Are campers allowed? Yes, small campers up to 7 meters in length (including bicycle carrier) are allowed on the grass. Driving back and forth with the camper is NOT permitted.
- Do I need tokens for the shower? No, the showers and hot water points work with a sensor. The showers are set for a 5-minute shower with the option to take a break in between.
- Can the car be parked near the tent/caravan? No, we have a car-free camping site. The car is in a parking lot that is monitored by cameras. The car is only allowed on site to deliver or collect a caravan or trailer tent. We have luggage carts to bring tent, luggage or groceries to the site.
- Can I put plastic under my tent? No, no additional plastic, root cloth or tarpaulin may be placed under the groundsheet. Only open ‘tent carpet’ such as Bocamp tent carpet is allowed. This keeps air in the grass and prevents it from dying completely.
- Which mat can I place under my awning or in my awning? Only open ‘tent carpet’ such as Bocamp tent carpet is allowed. Woven mats, root cloth, plastic and all other so-called ‘eco’ mats are NOT allowed!
- Do you have a store? The nearest supermarket is 500 meters from the campsite, so we do not have our own shop.
- Is there an animation team? No, children play outside and with each other at the campsite. The sandbox with play castle is the meeting place where all ages play together. Many activities for children are organized in Schoorl and the surrounding area and children can enjoy themselves in nature or on the beach. Check the activities calendar in our Camping app.
- Can I receive guests? Yes, you can receive guests. Day guests do not need to be registered. If guests/overnight guests stay overnight, they must be registered on the day of arrival.If guests/overnight guests stay overnight, they must be registered on the day of arrival. Are the guests coming by car? They can park in our second car park, 200 meters from the campsite. Opposite Voorweg 43.
- Do you have a location where I can cook indoors? No, not yet.
- Is there an area where cyclists or walkers can take shelter when it rains? No, not yet.
- Do you rent houses? No, the camping houses on our site are privately owned by our guests and are not rented out.
- Is the camping site suitable for the disabled? Our site is accessible to guests in a mobility scooter/wheelchair, but they must still be able to stand and take a few steps. We have a toilet with safety rails and a spacious (family) room that can be used by a wheelchair.
- Can I use a fire pit? No, open fire is NOT allowed.
- Am I allowed to have a barbecue? Electric or gas barbecues are permitted. Charcoal barbecues, disposable barbecues or, for example, the COBB are NOT permitted.
- Is there WiFi available? Yes, we have free WiFi.
- When can I book for next year? We will start online bookings for the coming season in the first week of January. We can be reached by telephone and e-mail from mid-February.
- How often do you send a newsletter? We send a newsletter once a year in December. Here we look back on the past season and announce the changes and booking options for the new year. Would you like to receive this newsletter or not? Log in in your guest area or at the reception.
- Are you checked/inspected? Yes, we are inspected annually by the ACSI inspectors.
- How can I cancel a booking? You can cancel a booking by replying to the confirmation email, sending an email or completing the contact form.
Will I get my money back if I cancel my booking? Depending on the time, you will receive part of the payment back. Kampeerterrein Buitenduin is affiliated with the HiswaRecron and applies the Recron general terms and conditions for tourist stays. This contains a graduated scale stating the percentage you will receive back. If you have taken out cancellation insurance, you can ask the cancellation insurance for a refund. - What is cancellation insurance? Cancellation insurance reimburses (part of) the costs if your trip is unexpectedly canceled or if you have to cancel your trip. For example, a cancellation insurance pays out in the event of: Death or (serious) illness of the insured or a close member of the family. Dismissal if you have a permanent job.
- Why do I have to make a deposit? With a deposit, our camping guests are assured of a camping pitch and the campsite is sure that the pitch has been booked.
- How do I work out the length of my motorhome/caravan including the bike rack?
–Is my bike rack foldable? If so, measure it when it’s unfolded and add this to the length of the motorhome/caravan.
–Can my bike rack be removed from the tow bar? If so, add the length of the tow bar to the length of the motorhome.
–Is my bike rack attached to the body of the motorhome and does it swing away from the motorhome when I open the rear doors?
Open the bike rack fully and then measure the total length of the motorhome. - Are you members of a trade association? Yes, we have been members of the Recron trade association since its foundation in 1969 and are an Accredited Member. You can book with confidence thanks to the Recron terms and conditions.
- What are your opening hours when the campsite is open?
–Are you an arriving guest? Our reception is open for you between 14:00 and 20:00. The door may be closed; in that case, please ring the bell and you
will be answered via the intercom. We will come to you as soon as possible.
–Are you already a gast at the campsite? The reception is open Monday to Sunday from 9.30 am to 10.00 am, 4.30 pm to 5.00 pm and 7.00 pm to 7.30 pm.
There are no evening opening hours on Wednesdays and Sundays.
–Do you have a question about your booking, or are you having trouble making a reservation? Our administration team is available Monday to
Friday from 9.00 am to 5.00 pm and on Saturdays and Sundays from 10.00 am to 4.00 pm. You can contact us by email, telephone or WhatsApp. - Can I still contact you when the campsite is closed for the winter? During the winter closure, we can only be contacted by email. We do not check our emails daily, so a reply may take a little longer.